Paying HOA Dues

Alliance Association Bank - Instructions for Payments

1) Automatic Payments (ACH) via Web Portal – Best Option

If you set it up this way, the default is that Willis drafts the amount on the 10th of each month or the next banking day if it falls on a weekend or holiday.

1. Log in to the web portal.  Details on how to do that are here.

2. Once logged in, Choose ACH/EFT from the link at the top of the page.

3. Select “Setup New ACH/EFT Plan”.

4. In the “Start Date” field, select the first day of the month that recurring payments will begin

(example: 5/1/2021.) Leave the “End Date” field blank; this allows for recurring payments.

5. Retain the default setting for 100% of amount due.

2) Online Payments through Association Bank

Register at https://pay.allianceassociationbank.com/Home?cmcid=7806D15C to make one-time or recurring payments. The e-check option is free, but a processing fee applies for all other payment types. Contact Alliance Association Bank customer service at 844-739-2331 for assistance.

Unlike the ACH option above, you must update the amount if your assessment changes, so save your username and password. The data you need to register is below:

Management ID: 7554          Association ID: GOS          Account Number: <this number is unique to you>

3) Paper Checks

A statement is required along with payment by check. Please contact our office to request a statement; such depends upon that utilized by your Association.  (Note: we no longer mail out coupon books since we residents were using them, and there the cost is not insignificant.)

Should you have any questions, please contact them at 925-901-0225 (option 4) or accounting@willismg.com.

Their office is open Monday through Friday, 9am to 4pm. When leaving a message, please include your Association name (Gardens of Sunnyvale) and property address (building number and unit letter).